Referces below need to be updated to reflect APA 7, doi numbers should be includ


Referces below need to be updated to reflect APA 7, doi numbers should be included. All references must be revised in APA 7th format.
Raheem, A., & Ahamed, M. (2020). A Study on
Occupational Stress in Business Process Outsourcing (BPO) Industry. KALAM – International
Research Journal. Retrieved April 30, 2022, from https://seu.ac.lk/fac/kalam/publication/vol13/issue1/2.%20K2020-%2022-43.pdf
Srivastav, A., Gopalan, S.,
Agarwal, K., & Agarwal, V. (2019). Employee retention challenges in BPO
Industry: An Empirical Study of Problems and Solution. ResearchGate.
Franco, M., Rodrigues, M.,
& Silva, R. (2021). The viability of outsourcing in organizational
performance: Benefits and risks. Outsourcing and Offshoring. https://doi.org/10.5772/intechopen.98308
Asatiani, A., Penttinen, E., &
Kumar, A. (2019). Uncovering the nature of the relationship between outsourcing
motivations and the degree of outsourcing: An empirical study on Finnish small
and medium-sized enterprises. Journal of Information Technology, 34(1),
39–58. https://doi.org/10.1177/0268396218816255
Ivanova, D., & Vodenova, P. (2019). Outsourcing In
Design-Process–Problems and Opportunities. Innovation in Woodworking Industry
and Engineering Design, (1), 93-100.
Klochko, E. N., Britikova,
E. A., & Kovalenko, L. V. (2019). The main factors causing the outsourcing
use in the construction organizations’ activities. IOP Conference Series:
Materials Science and Engineering, 698(7), 077043. https://doi.org/10.1088/1757-899x/698/7/077043
Lubis, M., Fauzi, R., Nur
Fajrillah, A. A., & Lubis, A. R. (2018). The role of outsourcing in Service
Management and Business Process: Optimization drives competitive advantages. Proceedings
of the 7th International Conference on Multidisciplinary Research. https://doi.org/10.5220/0008889504880495
Shafiee, M., & Emadi, S. (2020). Calculating benefits
received from Business Process Outsourcing (BPO): An empirical study of a food
industry company in Iran. Journal of Industrial Engineering and
Management Studies, 7(1), 1-18. https://dx.doi.org/10.22116/jiems.2020.110000
Mehta, A. M., Saleem, H., Hafeez, I., Ali, A.,
& Rahi, S. (2020). Examining the ifluence; BPO risks, vendor team’s performance
& knowledge management capability. Journal of Management Information
and Decision Sciences, 23, 397-408.
Shchepkina, N., Kramchaninova, M., & Meshkova, N. (2019). Outsourcing
in the housing sector. E3S Web of Conferences, 110, 02160. https://doi.org/10.1051/e3sconf/201911002160


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